Siebel CRM Development and Administration Training Online Training Course Content

  • Siebel Applications
  • Introduction to Siebel Applications
  • Using the Siebel Client (Siebel App Walkthrough)
  • Exploring the Siebel Architecture
  • How Clients Access Siebel Data
  • Installing the Siebel Software
  • Server Administration, Configuration and Management
  • Introducing Server Administration
  • Server Configuration and Management
  • Securing Siebel Implementations
  • Controlling Access to Views
  • Controlling Access to Data
  • Creating the Company Structure
  • Controlling Access to Master Data
  • Object Definitions
  • Authenticating Users
  • Understanding Object Definitions behind a Siebel Application
  • Using Siebel Tools to Examine Object Definitions
  • The Configuration Process
  • Managing Object Definitions
  • Editing and Compiling Object Definitions
  • Siebel Data Model & Business Objects
  • Understanding the Siebel Data Model
  • Understanding Business Components
  • Understanding Party Business Components
  • Understanding Business Objects
  • Understanding the Physical UI
  • Configuring Applets
  • Configuring Apps, Screens and Views
  • Business Components and Fields
  • Configuring Drilldowns
  • Creating Business Components and Fields
  • Configuring Business Components and Fields
  • Configuring Picklists
  • Configuring Multi-Value Groups
  • Siebel Database
  • Extending the Siebel Database
  • Exploring Integration Strategies
  • Introducing Enterprise Integration Manager
  • Data Mapping
  • Invoking Enterprise Integration Manager
  • Event Models
  • Enterprise Integration Manager Consideration
  • Understanding Siebel Event Models
  • Using Siebel State Model
  • Introducing Siebel Workflow
  • Deploying Workflow Processes
  • Invoking Workflow Processes
  • Assignment Manager
  • Understanding Interactive & Long Running Flows
  • Intro. Assignment Manager
  • Creating Assignment Rules
  • Assign. Manager Configuration
  • Deploying Assign. Manager
  • Migrating from Development to Test
  • Using Siebel Remote to Support Mobile Clients
  • Administering Siebel Remote
  • Final Words & Debrief
  • Wrap up
    • Siebel Methodology
    • Siebel Case Study
    • Siebel Practice Exam
    • Siebel Consultant Certification Exam Guide