Operation of IP Data Networks

• Functions of Routers, Switches, Bridges and Hubs
• OSI and TCP/IP models
• Data flow between two hosts across a network

LAN Switching Technologies

• Identify basic switching concepts
  -Types of Switching
  -Collision / Broadcast Domains
  -CAM Table
• Configure and verify initial switch configuration
• Switch operation (ping, telnet and ssh)
• Identify enhanced switching technologies
  -RSTP / PVSTP
  -Ether channels
• Configure and verify VLANs / Trunking
  -DTP / Auto negotiation
• Configure and verify PVSTP operation
  -Root bridge election / STP Modes

IP Routing Technologies

• Describe basic routing concepts
  - C E F
  - Packet forwarding
  - Router lookup process
• Describe the boot process of Cisco IOS routers
• Configure and verify basic Router configuration
• Configure and verify interface (serial and Ethernet)
• Configure and verify Static & Default routing
• Manage Cisco IOS Files
  - Boot preferences / Cisco IOS image(s)
  - Licensing
• Differentiate methods of routing and routing protocols
  - Static vs. Dynamic
  - Link state vs. Distance Vector
  - Administrative distance
• Configure and verify OSPF (single area)
  - Benefit of single area
  - neighbor adjacencies
  - OSPF states, Multi area
  - Configure OSPF v2 & OSPF v3
  - Router ID, Passive interface, LSA types
• Configure and verify EIGRP (single AS)
  - Feasible Distance / Feasible Successors
  - Administrative distance
  - Feasibility condition
  - Metric composition
  - Router ID, Auto summary, Path selection
  - Load balancing (Equal & Unequal)
  - Passive interface
• InterVLAN routing (Router on a stick)
  - sub interfaces, encapsulation

Configure SVI interfaces
IP Services

• Configure and verify DHCP (IOS Router)
  - Configuring router interfaces to use DHCP
  - DHCP options
  - Excluded addresses, Lease time
• ACL (Types, Features & Applications of ACLs)
  - Standard, Extended, Named & Numbered
  - Log option
• Configure and verify ACL
• Identify the basic operation of NAT
  - Purpose, Pool, Static, 1 to 1 & Overloading
  - Source addressing & One way NAT
• Configure and verify NAT
• Configure and verify NTP as a client
• Recognize High availability (FHRP, VRRP, HSRP & GLBP)
• Configure and verify Syslog.

Describe SNMP v2 & v3
Troubleshooting

• Identify and correct common network problems
• Utilize netflow data
• Troubleshoot and Resolve VLAN problems
  - Identify that VLANs are configured
  - port membership correct
  - IP address configured
• Troubleshoot and Resolve trunking problems
  - correct trunk states
  - correct encapsulation configured
  - correct vlans allowed
• Troubleshoot and Resolve STP
  - Root switch
  - Priority
  - Mode is correct
  - Port states
• Troubleshoot and Resolve routing issues
  - Routing is enabled
  - Routing table is correct
  - Correct path selection
• Troubleshoot and Resolve OSPF problems
  - Neighbor advances
  - Hello and Dead timers
  - OSPF area
  - Interface MTU
  - Network types
  - Neighbor states
  - OSPF topology database
• Troubleshoot and Resolve EIGRP problems
  - Neighbor adjancies
  - AS number
  - Load balancing
• Troubleshoot and Resolve interVLAN
  - Connectivity
  - Encapsulation
  - Subnet
  - Native VLAN
  - Port mode trunk status
• Troubleshoot and Resolve ACL issues
  - Statistics, Permitted networks, Direction
• Troubleshoot and Resolve WAN implementation issues
  - Serial interfaces, PPP, Frame relay
• Monitor NetFlow statistics

Troubleshoot etherchannel problems