This course aims to provide participants with the solid experience and know-how to
Work as a Business Analyst in various domains like Banking, HealthCare, Finance, Product.
     This course has been developed for real-world scenarios with in-depth explanations. IIBA—CBAP/CCBA certification guidance.With questions and answers.
 See below for detailed syllabus.

Duration : 40 hrs
BA : 35 to 40  hrs
SQL SERVER 2012 : 5 hrs



  • Importance of BA in the industry
  • Roles and Responsibilities of BA
  • Skills required for the role
  • Deliverables of a BA
  • How is the current market for BA

Requirement Engineering

  • What is Requirement Engineering
  • Types of Requirements
  • Problems with Requirement Practices
  • Business Analysis Disciplines
  • Business Analysis Techniques


  • Different Requirement Engineering Tasks
  • Processes to be followed to gather requirements
  • Typical questions to be asked for the business team while gathering requirements
  • Change management
  • Feasibility Analysis /Risk Analysis
  • Configuration management
  • Requirement Document Template

Requirement Prioritization

  • Why to prioritize requirements
  • Factors to consider while prioritizing requirements
  • Participants of Requirement Prioritization
  • The process to follow while prioritizing requirements
  • Requirement Prioritization Model


  • What is a Software project
  • What is SDLC
  • Different phases of SDLC
  • Models of SDLC
  • Waterfall Model
  • Agile Model
  • Scrum
  • DSDM
  • RAD
  • Spiral
  • Prototype Model
  • Scrum
  • How as a BA we get involved in different phases of SDLC
  • -----Project--

Business Documents:

System Requirement Specification

  • What is an SRS document
  • What are the various sections of SRS document
  • How an SRS document is prepared
  • SRS document template
  • Banking SRS, Healthcare SRS, ERP SRS, Airline SRS..etc...
  • FRD
  • MRD
  • PRD


Use Cases

  • What is a Use Case
  • Different sections of a use case document
  • How to prepare a use case document
  • Use Case Templates
  • Real life example of a use case document
  • Assignment on Use Case document

Requirement Traceability Matrix

  • Purpose of Traceability
  • Significance of Traceability
  • What is RTM
  • Why it is used
  • How traceability matrix is used to do a Gap Analysis

System Quality Attributes

  • What are System Quality Attributes
  • What are the various SQA
  • UML Diagrams (class, state, interaction, etc..)

Non Functional Requirements

  • What are non functional requirements
  • What is the significance of non functional requirements
  • How the non functional requirements are gathered
  • Non functional requirements document template

Flow Chart

  • What is a flow chart diagram
  • Different symbols used in a Flow chart diagram
  • How flow chart diagram is used in a software project
  • How flow chart diagrams can be drawn using Microsoft Visio
  • Real life example of a flow chart diagram

Wireframes or Mock-ups

  • What is a wireframe
  • Why is wireframe used
  • How a wireframe can be drawn using Microsoft Visio
  • An example wireframe

Software Development Methodologies

  • What are the various software development methodologies
  • Pros and cons of each of the methodologies
  • How as a BA we get involved in the different methodologies
  • Which are the most popular methodologies
  • Detailed discussion of Agile methodology


  • In-depth  concepts of Software testing
  • Different types of testing
  • Difference between Manual and automation testing
  • Various levels of software testing
  • Testing artifacts
  • Step by step process of software testing
  • Test case document
  • Real life example of a test case document
  • Role of a BA during testing

Project Management concepts

  • Roles and responsibilities of a project manager
  • What can be the involvement of BA in Project Planning

Data Modeling and Database Management system

  • What is data modeling
  • What is entity and attributes
  • What are the relationships
  • What is ERD
  • Basic concepts of Database management systems
  •  SQL Server 2012 imp concepts for BA


  • What is UML
  • Why it is used
  • UML Diagrams (Activity, Use Case)

Description about Domain:
Loan origination (Mention all the list of vendors e.g. Mysis, LIS, FIS - Fedility Information Services, Fiserv, Credit Check - Freddie Mac Risk Indicator Modules, FICA, Experian, Mention the workflow process of the enterprise applications etc.).

Financial Services - use case of Fixed Income, face values, issue dates, how calculation works, NPV, IRR - calculations

Online banking- 
* Application Platform
*  OLB Platform - Account Summary, eBanking, Enrollment, Activation
 Money Movement - Bill Pay, P2P, Transfers, Payments
Vendors - Misys, Corelian Voyager, Fiserv

Core Banking - use default

Mobile banking - MEAP
Vendors: Fiserv Mobility (US Bank), Kony (Capital ONe), ClairMail (M&TBank), SAP Sybase ()

Heath care - ICD 10, ICD 11, PPO, PMO, HIPPA, 
EDI - 270, 271 Transactions, 

Life Insurance - Lab, Underwriting, actuary, Agenets, Customer - T&C - Policy Issued
  Introduction to Healthcare

  • Industry Standards
  • Transactions
  • HIPAA and non-HIPAA EDI Standards
  • Terminologies

  Transactions in Details

  • 270-271, 276-277, 837, 835, 278, 275 transaction in details
  • Crosswalks and clearing house concepts
  • Trading partner concepts in health care
  • HIPAA , CCR  & CCD
  • Communication through web service, xml
  • Assignment for building transactions using standards

  Claims processing in details with steps and exercise
  Claims processing systems and use cases
  Crosswalks and government business like CMS medicare and FEP
  Clinical and Care management

Health Insurance




  • Certification guidance and Support on IIBA syllabus
  • Hundreds of IIBA Questions & Answers
  • Common BA questions asked in an interview
  • How to answer the interview questions
  • Mock Interview
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